This Shipping Policy outlines the terms and conditions for the shipment and delivery of products purchased from AGRISIRI FARMERS PRODUCER COMPANY LIMITED ("AGRISIRI," "we," "us," or "our") through our website, https://www.agrisiri.com.

1. 🧑‍🤝‍🧑 Company Details

• Company Name: AGRISIRI FARMERS PRODUCER COMPANY LIMITED

• Company Address: SY.NO#517/B Kodaga Plot Jayanagar Mudhol-587313, Bagalkot District, Karnataka State (India)

• Website: https://www.agrisiri.com

• Contact Email: [email protected]

2. 🌍 Shipping and Delivery Area

We currently offer shipping services to addresses within India. We are continuously working to expand our delivery network. If your location is not currently serviced, please contact us for potential custom arrangements.

3. 📦 Order Processing and Handling Time

A. Order Processing

• All orders are processed and verified within 1-2 business days (Monday to Saturday, excluding public holidays).

• Orders placed after 3:00 PM IST on a business day will be considered placed on the next business day.

B. Preparation Time (for Agricultural Products)

• Due to the nature of our fresh produce/agricultural products, some items may require specific sorting, quality checks, and packaging. This preparation may take an additional 1 business day before dispatch.

• We aim to ship all orders within 48 hours of successful payment confirmation.

4. ⏱️ Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery Location Shipping Method Estimated Transit Time (after dispatch)Shipping Cost (Example)Local (Within Karnataka)Standard/Ground Shipping2 - 4 business days ₹50 (or Free over ₹500)National (Outside Karnataka)Standard/Ground Shipping5 - 7 business days ₹100 (or Free over ₹1000)

Note:

• Delivery delays can occasionally occur. AGRISIRI is not liable for delays caused by the courier service or unforeseen circumstances (e.g., weather, public disturbances, or logistical issues).

• We may offer expedited shipping options at an additional cost, which will be available during checkout.

5. 📧 Shipment Confirmation and Order Tracking

• You will receive a Shipment Confirmation Email once your order has been dispatched, containing your tracking number(s).

• The tracking number will be active within 24 hours of receipt. You can track your order directly on the shipping partner's website.

6. 🚨 Damages During Shipping

• AGRISIRI takes all necessary care in packaging goods, especially perishable items, to prevent damage during transit.

• If you receive your order damaged, please do not accept the package if the external packaging is severely compromised.

• If you accept a damaged package, you must take clear photographic/videographic evidence of the damage to both the packaging and the product immediately upon delivery and contact us within 6 hours of receipt at [email protected].

• We will require the photographs and your cooperation to file a claim with the courier. We will then arrange for a replacement or refund as per our Refund Policy.

7. 📍 Address Accuracy

• It is the customer's responsibility to ensure the shipping address is correct.

• If an order is returned to us due to an incorrect or undeliverable address provided by the customer, the customer may be responsible for the reshipment costs.

• If you need to change your address after placing an order, please contact us immediately at [email protected]. We can only make changes if the order has not yet been processed for dispatch.

8. 📞 Contact Information for Shipping Inquiries

For any questions or concerns regarding your order's shipping status, please contact us:

• Contact Person: SHARANKUMAR HUGAR

• Email Id: [email protected]

• Contact Number: +09986966060